Time lost after a powerdown

[Arakis]

Hi All,
   The only read issue I've found so far is that my Onet+ forgets what time/date it is everytime I power it down from the logout icon.

   Has anyone else had this problem?

Phyl.

[Unhban]

No, not had a problem with it losing the time/date, but if I use Gmail it shows the time out by one hour on a sent email even though the timezone is set to EUROPE, LONDON on the E.

BUT... the time is not out as if it was calculating it to be GMT/UTC, it's out one hour ahead..... Perhaps some strange Chinese tradition 

Could there be an internal battery which keeps things like the clock alive that's kaput?

[snowyboy6]

yep same here i have a black one and a white one
and the black one is a nightmare no clock no wifi connection

[peteralston]

yes, same here - with my white one - black one fine

It must be the clock backup battery - I've tried to contact support, but I was away last week - I think they left a message for me - will contact them again tomorrow

it makes the calendar useless, and rubbish for when saving anything, no idea when anything was created - hopefully it's just an easy battery replace job - and they can just send out a replacement battery